Clinic Policies

Know What to Expect Before Your Visit.

These policies summarize the appointment and follow-up information Another Look currently provides to clients. If you are unsure how a policy applies to your situation, call the clinic before your appointment or purchase.

Another Look Hair Institute reception area
01

Cancellation Policy

We kindly request that you provide at least 24 hours notice if you need to cancel or reschedule your appointment.

Failure to do so will result in a $50 fee or the cost of your scheduled appointment, charged to the credit card on file.

02

No Show Policy

A “no show” is defined as missing your appointment. If you do not show up for your scheduled appointment, a $50 fee or the cost of your scheduled appointment will be charged to the credit card on file.

03

Late Policy

In fairness to all clients, you may be asked to reschedule if you are late to your appointment.

04

Payment Policy

Payment is required at the time of treatment.

New patients may pay with card, cash or check. A non-refundable deposit is required for all system orders. If your payment is denied at checkout, you will be required to apply the same day at checkout for Cherry and/or CareCredit to pay your outstanding balance.

05

Product Return Policy

All sales are final on products.

06

Service Refunds

There are no refunds for services.

Questions about a policy?

Ask Before the Appointment.

We would rather clarify the details now than have you arrive unsure.